Sales & Marketing Administrator

Hi, We're SugarShot. We're an open rebellion against the IT grain. We do Technology. Differently. Come join us! SugarShot is an information technology company with practice areas in Cybersecurity, IT Support and Professional Services. We are growing quickly, been honored on the Inc. 5000 3 years in a row, and have excellent opportunities for great people who are looking to make a real difference in the market place. Our name is unique, because our story is unique, and so is our future. Come join us! In addition to great pay and benefits, we offer flexible work schedule, super cool, tech company environment, continuing education and mentoring, comprehensive health benefits, 401K, profit sharing, lots of free lunches and occasional video games in the late afternoons.

Job Overview

The Sales & Marketing Administrator plays a critical role in ensuring smooth workflows, optimizing processes, and delivering a seamless client journey from lead generation to onboarding. 

In this role, your organization and communication skills will help position SugarShot as a dynamic and reliable technology partner, creating meaningful and memorable experiences for both prospects and clients. 

Key Responsibilities

Pre-Sales Support 

• Manage outreach efforts, including calls, emails, and mail campaigns. 
• Respond to inbound inquiries and schedule discovery calls. 
• Coordinate the delivery of marketing materials for leads and campaigns. 
• Work with the Sales Manager to track and improve lead response times. 

Sales Operations 

• Schedule and confirm meetings for sales and engineering teams. 
• Maintain accurate records in Hubspot and internal systems. 
• Prepare quotes and assist in creating compelling proposal presentations. 
• Track and update deal progress, ensuring correct deal values based on products and Statements of Work (SOW) are reflected. 
• Calculate SQL (Sales Qualified Lead) deal size accurately, as this metric is critical for evaluating marketing spend efficacy. 
• Organize sales process meetings and gather necessary documentation for deal closures. 

Marketing Support 

• Monitor and report on lead metrics, including MQLs (Marketing Qualified Leads) and SQLs (Sales Qualified Leads). 
• Help maintain data accuracy in Hubspot and SharePoint. 
• Create and send marketing materials using HubSpot templates, including zero-day notices, new product announcements, and SugarShot updates. 
• Collaborate on case studies, social media campaigns, and other marketing initiatives. 
• Assist with campaign analytics and scheduling. 

Client Onboarding 

• Coordinate initial client meetings and internal kickoff sessions. 
• Coordinate the handoff process between sales, engineering, and customer success teams. 
• Attend onboarding calls to ensure smooth transitions. 

Requirements 

• 3+ years of sales or marketing experience. 
• Proficiency in CRM tools like Hubspot and Microsoft Office applications. 
• Strong organizational and multitasking skills with attention to detail. 
• Excellent verbal and written communication skills, with confidence engaging clients via phone or video. 
• Ability to thrive under pressure and meet deadlines. 
• Positive team player with a sense of humor and a can-do attitude. 

Career Path

• Outside Sales 
• Sales Operations Manager 
• Marketing Manager

Benefits

• Remote work flexibility
• Comprehensive health, dental, vision, and life insurance
• 401K
• Opportunities for continuing education and mentoring 
• Comprehensive health benefits 
• Fun perks like free lunches, exciting events, and even video game afternoons!