Hi, We're SugarShot. We're an open rebellion against the IT grain. We do Technology. Differently. Come join us! SugarShot is a cybersecurity company. We are growing quickly, have been honored on the Inc. 5000 3 years in a row, #1 on Clutch and have excellent opportunities for great people who are looking to change the world. Our name is unique, because our mission is unique, and so is our future.

In addition to great pay and benefits, we offer a flexible work environment, a super cool tech company vibe, continuing education and mentoring, comprehensive health benefits, 401K, profit sharing, free lunches, exciting events, and occasional video games in the late afternoons.

What's it like to work at SugarShot?


Business Development here at SugarShot is essential to the success of the company. We're looking for the right person who can help bring the SugarShot message to the world.

In this role, you will be responsible for handling incoming leads, qualifying them for a proper fit, working with our sales manager to to track and expand our business opportunities and present the appropriate set of solutions to our prospects.


  • Qualify all incoming leads in partnership with sales operations
  • Present SugarShot solutions to prospects
  • Cold prospect reach out and targeting via email and phone alls
  • Work with the Sales Manager to track and expand new business oppotunities
  • Enter all activity into Hubspot including deals, appointments, emails and phone calls
  • Entering in all viable opportunities as Deals into Hubspot
  • Continuously update Hubspot with most current Deal information


  • # closed Deal opportunities per month
  • $ new MRR sales generated per month
  • $ new Project opportunities generated per month
  • # of IT Deep Dives per month

Overall Time Allocation

  • 70% - prospect meetings, incoming lead qualifying, CRM and quote creation and updates
  • 30% - creating presentations, phone prospecting and internal meetings


  • 3+ years of customer service experience or executive administration
  • Willingness to call Clients, collect information and schedule appointments
  • Prior experience using a professional CRM system, Hubspot or Connectwise a plus.
  • Ability to speak clearly and powerfully and be compelling over a phone
  • Present well on video
  • Able to work under pressure with short deadlines
  • Positive attitude, a great team player and a sense of humor!
  • Comfortable with computers and Microsoft Office applications
  • Microsoft Teams and PowerPoint experience a plus

Desired Skillset

  • MSP Industry or general technology sales experience
  • Creating presentations
  • ConnectWise
  • Microsoft 365
  • Hubspot Experience
  • Familiarity with Managed Services, Cybersecurity and IT infrastructures.


  • Salary (Base Pay)
  • Estimated earning potential is commission to salary ratio of 50/50
  • Commission based on performance paid quarterly including closed deals and ongoing revenue

Career Path Opportunities

  • Sales Manager


  • Great pay (base salary + commission)
  • 1 month paid time off
  • Remote work opportunities
  • Fantastic team working environment
  • Continuing Education
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • HSA, FSA
  • 401K
  • Paid Holidays
  • Costco Membership
  • Gummy Bears
  • Lots more...

You Will Be Successful In This Role If...

  • You are highly detail oriented and care deeply about quality workmanship
  • You can speak clearly and powerfully and be compelling over the phone or video chat
  • You have a positive attitude and are a humble Team player willing to learn and comfortable speaking up
  • Able to work under pressure with short and sometimes changing deadlines
  • You have excellent, thorough and methodical problem-solving skills and you enjoy not having loose ends
  • You are driven to do a great job and get tremendous sense of accomplishment from “doing things right”
  • You are good at building, maintaining and strengthening personal relationships
  • You have strong team-building skills and know how to draw on internal resources for success
  • You are highly knowledgeable about SugarShot’s products, services and capabilities